What We Learned From an Early Support Effort That Didn't Work

Created by Abundant Life Hope Team On: September 6, 2025
Reflecting on an early support effort in Kasarani

Not everything Abundant Life Hope has tried has worked on the first attempt, and this is a post about one of our clearer early mistakes: our first economic support effort, which encouraged a small group of interested residents toward self-employment with no formal training attached, on the assumption that motivation and common sense would carry the rest.

The Assumption We Started With

The logic seemed reasonable at the time. We had a group of residents with genuine ideas and evident motivation, and a sense that the main barrier to starting something small was simply a lack of encouragement and a modest nudge. Give people that nudge, the thinking went, and their existing good sense would handle the rest. It's an assumption we've since learned is wrong more often than it's right.

What Went Wrong, Specifically

Within a few months, it was clear the assumption hadn't held. Several participants mixed personal and household finances with their small trading activity without meaning to. A few hadn't costed their products properly and were, without realising it, selling at a loss once transport and their own time were accounted for. Without any structure for checking in, we had no way of noticing these problems until they'd already derailed what had started as a promising effort.

Why We Didn't Catch This Sooner

Part of the honest answer is that we didn't build in any mechanism to catch these problems early. We offered encouragement, checked in loosely a few weeks later, and assumed things were progressing. By the time we followed up more thoroughly, months in, some of the damage was already difficult to reverse.

What This Taught Us

That experience led directly to our current model: basic training on costing, record-keeping, and common pitfalls, required before any further support, paired with a defined follow-up schedule rather than an occasional, informal check-in.

Being Honest About the Cost

It was a frustrating way to learn this lesson, and not every participant from that first effort recovered their footing afterward. We think it's important to say that plainly rather than gloss over it, since the cost of our early mistake was real for the people involved, not just an abstract lesson for us.

Why We're Publishing This So Openly

We could describe our current, better model without explaining the failure that produced it. We choose not to, because we think an organisation asking for community trust and outside support should be transparent about what it got wrong, not just what it eventually got right.

What We'd Say to Ourselves a Year Earlier

If we could tell our earlier selves one thing, it would be this: encouragement without structure isn't generosity, it's a gap dressed up as help. We'd rather move more slowly and require the groundwork than repeat this particular mistake at any larger scale.

How We Decided to Change Course

The decision to overhaul our approach didn't come from a single dramatic moment, but from a pattern that became impossible to ignore across several participants facing the same underlying problems. Once we recognised the pattern, rather than treating each case as an unrelated, individual setback, it became clear the gap was in our own process, not in any particular participant's effort or character.

What We Did for the Participants Already Affected

For participants whose situation had already been affected by the gaps in our original approach, we offered the same training we now require of every new participant, along with closer follow-up than we'd provided the first time. It didn't undo the earlier difficulty, but we think it was the right response once we understood what had gone wrong.

Why This Post Exists at All

We considered simply moving on quietly once our current model was working better, without dwelling on the earlier version publicly. We decided against that too, since a full account of how we arrived at our current approach seemed more honest, and more useful to anyone else considering similar work, than a tidy story that skips the difficult middle part.

Frequently Asked Questions

Did participants lose money from this effort?
Some participants' small trading activities were affected by the lack of proper costing and record-keeping guidance, which is exactly why we've since made training mandatory.
What replaced this approach?
Mandatory training on costing, record-keeping, and common pitfalls before any further support, described in detail in a separate post.
Why publish this instead of only sharing successes?
We think transparency about mistakes is part of being accountable to the community and supporters we ask for trust from.

See How We Do It Differently Now

Our current approach to economic support starts with training, not funding.

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