A Year of Mistakes We're Glad We Made Early
Most organisations would rather talk about their successes. We think our mistakes are at least as instructive, and we'd rather residents and supporters understand the real, sometimes stumbling path that got us here than a version that skips the difficult parts.
Mistake One: Support Without Training
Our first economic support effort assumed motivation alone would carry participants through starting a small business. It didn't, and the resulting problems, mixed finances, incorrect pricing, taught us that structure has to come before capital, not alongside it.
Mistake Two: Overstated Early Content
At an earlier point, some of our own website content described our reach and scope in ways that overstated what we'd actually done. We've since gone back and corrected this deliberately, choosing honest, modest descriptions over impressive-sounding ones we couldn't fully stand behind.
Mistake Three: Not Tracking Follow-Through
Our first vision screening day was a success in the moment, but we hadn't built a clear system for following up on the residents we'd flagged for further care. We've since corrected this, treating follow-up tracking as part of the programme, not an afterthought.
What These Mistakes Have in Common
Each one came from moving forward on an assumption we hadn't actually tested, that motivation was enough, that ambitious language was harmless, that a single good event was sufficient on its own. Testing our assumptions more deliberately has become a habit we try to apply across every newer programme.
Why We're Glad These Happened Early
A young organisation with a small footprint can absorb and correct mistakes like these without lasting damage to the people it serves. We'd rather have made them now, at this scale, than repeat them later when more households and more resources would be affected.
Why We Keep Revisiting Our Own History
We think an organisation's founding decisions are worth re-examining periodically, not simply told once and left unexamined. Revisiting them honestly, including the parts that didn't go as planned, has repeatedly helped us notice patterns worth correcting before they became larger problems.
What Hasn't Changed Since the Beginning
Despite everything that's grown or shifted since our founding, the basic instinct that started this organisation, noticing an overlooked need and deciding that noticing wasn't enough without also acting, remains exactly what shapes each new decision we make.
What We Haven't Gotten Wrong, So Far
It would be misleading to describe only mistakes without noting what's held up well. Our decision to start with a community baraza rather than assuming what residents needed, and our insistence on training before economic support, have both proven sound choices we haven't had reason to reverse.
How We Decide What Counts as a Mistake Worth Publishing
Not every small misstep makes it into a post like this one. We focus on mistakes that meaningfully changed how we operate afterward, since those are the ones we think are actually useful for residents, supporters, and other small organisations to read about, rather than an exhaustive catalogue of every minor stumble.
What This Means for How We'll Report Next Year
We intend to publish a similar honest review after our second full year, and we expect it to include a different set of lessons than this one, since the specific mistakes worth learning from tend to shift as an organisation grows past its earliest, most basic gaps.
Why This Matters Beyond Our Own Organisation
We think other small, newly formed community groups face similar early pressures, to move quickly, to sound more established than they are. If this honest account helps even one other group avoid a version of our own early mistakes, we think publishing it plainly was worthwhile.
What We'd Ask of Anyone Reading This
If you've noticed something in our own work that seems worth questioning, we'd genuinely like to hear it directly, rather than have it go unspoken. This kind of honest account only works if it's a two-way conversation, not a one-time confession.
How This Shapes What We're Cautious About Next
Having made these specific mistakes once, we've become noticeably more cautious about untested assumptions generally, not just in the specific areas where we were burned. That caution shows up now in smaller ways too, double-checking a claim before publishing it, or piloting an idea modestly before describing it as an established programme.
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We'll keep publishing updates like this one as the organisation continues to learn.